RESOLVED: In-tray Intermittent Performance - 1/5/24

Question

Update: Service has now been restored. Thank you for your patience while we worked on this.

Hey everyone,

MYOB is conducting maintenance activity to solve intermittent performance issues for customers uploading and linking documents in the In-Tray. This may result in a short service disruption of service while this is implemented.

For any updates, please refer to our Status Hub.

Thank you for your patience as we activate this solve.

Cheers, Amanda.

Jules23 · Answer

We are still experiencing issues with "In Tray".  All existing documents are missing and new documents won't load.

DeeFry · Answer

This problem is still happening for our business.  Please assist urgently - end of month..................

AlanT · Answer

Yes.

Still a problem for me.  It now says that my In-Tray is empty, there were 3 documents there a moment ago, so I hope they haven't been lost and turn up again soon.

AlanT