Supplier name not appearing in drop down list in bills.

Question

Hi, I am noticing when I create a new supplier and then go into purchases to search for invoices for that supplier the name does not come up but they are in MYOB and I have invoices I have allocated to them before? Why are they not appearing in the Bills supplier drop down box?

Doreen_P · Answer

Hi @rachtatli

It sounds like the supplier might have been made inactive, which could be why they're not showing up under the Bills window. To check, you can go to the supplier list and see if they're marked as inactive. If that's the case, just reactivating them should make them visible again in your supplier drop-down box for invoices. You can also refer to this Community Forum post for more information. Let me know if you need any help with that!

Best regards,

Doreen