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New Computer & can't print my invoices

Wendy2018

Hi all,

I need some help please. I've got a new computer at work and my invoices won't print.

I can email though

I get a printed message when trying to print the invoice and it says;

Error Name: VMerror

Offending Command: pdfconv

Description; Not enough memory

If anyone has any suggestions that might be the cause of this please, that would be great, thanks

Thank you

Wendy

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Accepted answers

Princess_R

Hi @Wendy2018,

You're welcome! I'll wrap up this thread now. Remember, our team is here if you need any further help or have any other questions. Good luck!

Cheers,

Princess

All comments

Wendy2018

Thanks very much for your reply Shella. I'll seek outside IT assistance.

Shella_A

Hi @Wendy2018,

I appreciate your post and for including the error message you received when trying to print out your invoices. VM errors mean that your printer doesn't have enough memory to process your job. To be more elaborate, VM is a percentage of the total RAM in a RIP that is used to hold static information, such as font metrics. Given this, I would recommend seeking assistance from your IT personnel to resolve the issue properly, as they have the knowledge on how to troubleshoot it.

Feel free to post again anytime you require further assistance.

Kind regards,

Shella