Unable to automatically activate my company file

Question

Can someone help me with activating my Company file.

When opening the file, message appear is error in activating the Company file.

regards,

Florence

Genreve_S · Answer

Hi @LASI,

I understand your need to activate the company file. If you are still having issues activating your company file after following the steps in the article provided by @Doreen_P, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via my account at myob.com. If MOCA can't help, you'll be automatically directed to our live chat team. As this needs deeper troubleshooting.

In the meantime, feel free to create a new thread if you need any other help.

Thanks,
Genreve

LASI · Answer

Hi Doreen,

Trying to but still unable to activate.

Please need your urgent assistance to activate my Company file as i urgently need to enter my transactions for my Organization's reporting period .

Regards,

Florence

Doreen_P · Answer

Hi @LASI,

I know how frustrating it can be when an error comes up when activating a company file. I have here the lists of errors you may receive when activating your company file. It also has the detailed steps that you can follow. If you need further assistance with this, don't hesitate to reach out to us.

Best regards,

Doreen