Payables Reconcilation Report with Tax Failing to Load

Question

Hi

What is the solution to this please.

Seems it is a known issue.

Trying to get Financial Statements finished for 2024 year.

Doreen_P · Answer

Hi there @RedRascal,

Thanks for providing the last four digits of your serial number. I tried looking for it on our end, however, I wasn't able to find it. With that, I highly recommend speaking to our support team for further assistance. To get in touch to our Live Chat, you will need to get to MOCA first through myob.com/support. Our live chat team is just around the corner to pick up from where MOCA left off. Don't hesitate to drop us a post again if you encounter issues in the future.

Best regards,

Doreen

redrascal · Answer

0172

Doreen_P · Answer

Hi @RedRascal,

I totally hear your issue about generating the Payables Reconciliation Report with Tax. To further assist with this, let me know the last four digits of your serial number so I can run a fix on your file. I'm looking forward to it.

Best regards,

Doreen