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MYOB Accountright - BANK FEED NOT UPDATED TODAY

MichiMc

The Bank Feed has not updated today and as usual nothing showing on the status page to say there is an issue!

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Genreve_S

Hi @Janine_swimming

Sorry to hear you're still having bank feed issues—it’s been week now! I recommend connecting with our virtual assistant, MOCA, for quick support. Just head to myob.com/support. If MOCA can’t sort it out, you’ll be directed to our live chat team who can create a bank feed case to investigate.

In the meantime, feel free to start a new thread if you need any other help.

Thanks,

Genreve

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Janine_swimming

Hi,

Our bank feed has not updated since 21st June! What is going on please? As far as I am aware we have not done anything differently at our end.

Yes, I have logged in and out and refreshed. This has not corrected anything.

It is disrupting the EOFY processes.

Cheers Janine.

Shella_A

Hi @MichiMc

I get that your bank feed hasn't been updated today. However, we haven't received any information yet regarding the delay in bank feeds. I appreciate your effort in checking our system issue update page. Sometimes, updates on bank feeds can take a bit longer than expected. You can try refreshing the page or logging out and logging back in. Keep me posted if you require further assistance!

Kind regards,
Shella