Inventory Issues - negative

Question

Hi

We have inventory problems.

We need to run a script.

Thanks

Princess_R · Answer

Hi @StephenF,

I'm just checking in to see if you're still seeing that negative value on your inventory. Let us know so we can help you sort it out. Also, you can reach out to our virtual assistant, MOCA, at myob.com/support for immediate assistance. If MOCA can’t solve it, you’ll be directed to our live chat team for more help.

Feel free to get in touch if you need more help.

Cheers,

Princess

StephenF · Answer

I have checked but some balances have gone to positive but a lot is still in negative.

Is this because of another error maybe?

Earl_HD · Answer

Hi @StephenF ,

This issue can sometimes occur due to a software discrepancy. Currently, when this happens, we can only fix it by running a script on the backend. I have arranged for an online script to run on your file, which should resolve the issue. Please log out and then log back in to check if it is resolved.

Feel free to post again, we're happy to help!

Regards,
Earl