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I need a confirmation code for an old version please! (Urgent)

MerylD

Can someone please help? Have tried using the link provided on the "Activating and Confirming Older MYOB Products" page MULTIPLE TIMES and it ALWAYS goes to a blank page - nothing at all!

Am tearing my hair out and the accountant is breathing down my back...

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Tania40

Can SOMEONE please help me! I need a confirmation code!

Earl_HD

Hi @Tania40

I'd be glad to help you with this. Could you please reply with the last four digits of your Serial Number and Company File Code? Thank you!

Looking forward to your response.

Regards,
Earl

Tania40

I'm also trying to get a confirmation code but getting the same response. Have tried two different browsers with no luck. So frustrating!

MerylD

Tried using another browser and this is the result:

Also cleared cache first...

Mike_MYOB

Sorry to hear that @MerylD , it has been opening ok for me. Perhaps you could try a different browser and/or clear cache to see if that works next time. Thanks

MerylD

Thanks, but unfortunately that was the link that I was using (so many times) that flicked through to the blank page. Didn't work at all.

MerylD

Resolved online using Chat.

Mike_MYOB

You can also jump straight to the page that will generate the code for you:
confirmation.myob.com

Princess_R

Hi @MerylD,

I get that you're having a bit of a rough time getting a confirmation code for an older version of MYOB. No stress, I'm on it! I noticed that the "Activating and Confirming Older MYOB Products" page isn't working for you. So, I've sent you a private message asking for some details to help get your file up and running. On the other hand, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via my account at myob.com.

Cheers,

Princess