I am trying to close a Financial year but get an error message saying I have negative on-hand quantities of an inventory item. I do not! Could the Inventory script please be run on my file to see if this fixes the issue?
Hi Earl - thanks for your reply. Last 4 digits of serial no. are 5680 . Company File ID is 1.
Thanks, Michelle
Hi there @suesp01
Sorry that it took you too long to cancel your subscription. I was able to check your account and saw that you still have an active AccountRight subscription. If you still want to proceed in cancelling your subscription, you can submit a support request through My Account or get in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off. If you encounter issues in the future, don't hesitate to create a post again.
Best regards,
Doreen
Hi @Min7281 ,
Thank you for your detailed post and screenshot. To assist you further, could you please reply with the last four digits of your Serial Number and Company File ID?
Looking forward to your response. Thank you!Regards,Earl
I have been trying to get in contact for 5 days to cancel my subscription. It says I have no product Ive been running program for 20 odd years. Wants to make me sign into Australian site I'm in NZ but won't let me. MYOB have become completely useless
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy
