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Bank Deposits showing as Withdrawals in Bank

Rhodes

I am preparing bank deposits to show a complete $ number after commision has been removed from a sale. The figure in the Bank account after transfer is correct HOWEVER it is showing up as a Withdrawal not as a Deposit in the Bank.

Please assist as I use the American AccountEdge, doing the exact same process and never have this problem for that client.

I am unable to reconcile the account as the columns are not correct

Screenshot 2024-07-19 174928.png

Screenshot 2024-07-19 175108.png

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Accepted answers

Earl_HD

Hi @Rhodes,

We're glad to hear that your issue is now resolved. Feel free to start a new post if you have further queries, and one of us will be happy to assist you.

Regards,
Earl

All comments

Earl_HD

Hi @Rhodes,

We're glad to hear that your issue is now resolved. Feel free to start a new post if you have further queries, and one of us will be happy to assist you.

Regards,
Earl

Rhodes

Thank you, today it was actually working as it is supposed to do. There must have been a glitch the other day,

Genreve_S

Hi @Rhodes ,

I understand the bank deposit should show as a deposit instead of a withdrawal on the reconciliation screen. If the linked accounts for your file are all correct, I recommend recapping your transaction to understand what ledger accounts it affects and how the deposit was setup to affect the reconciliation. Doing this will provide a clearer understanding of why it's showing as a negative amount.

In the meantime, feel free to create a new thread if you need any other help.

Thanks,
Genreve