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My business is not showing

Byss

recently renewed my BYOB business account so I can send tax summaries.

however the page says can not find business.

I really need help as I have people complaining about their tax summaries not being sent.

thanks

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JodieW-CGH

Hello! Was this issue resolved? I'm having the same problem. MOCA has frozen & won't connect me with a live person to resolve the issue. Thanks in advance 😊

Princess_R

Hi @Byss,

I see you're having trouble with your recently renewed MYOB business account. No stress, I've made a few adjustments to your file. When you log in next, your business name should show up without a hitch. If the issue persists, you may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. If MOCA can't help, you'll be automatically directed to our live chat team.

Cheers,

Princess

Will_H

Hi @Ryan ,

This post appears to be about our MYOB Business product. As such I've moved which forum it's in so so other users will be able to find it and reply.

Byss

This is the screen I keep getting.