Error 25 - Import

rodf

Got to love MYOB. Can someone explain why I get error 25 when trying to import a purchase? What fascinates me is that I downloaded the sample I did right of MYOB then tried to re-upload the same file I downloaded (without changing anything) and got the same error. How does this make any sense?

Princess_R

Hi @rodf,

 

Seems like you're having a bit of a hiccup with Error 25: "Invalid Amount" when importing a purchase in MYOB. This error usually pops up when there are extra blank lines in the data you're trying to import. Even if you're using a sample file directly from MYOB, if it contains these extra blank lines, you might still run into this error. Try checking your file for any extra blank lines and removing them before trying to import again. Remember, the blank line should only be added between each separate transaction, not each transaction line. 

 

If you're still encountering errors after checking the line, you may need to visit help sites like myob.com/support or myaccount.myob.com to find MOCA, our virtual assistant. Use MOCA for immediate queries and assistance. If MOCA can't help, you'll be automatically directed to our live chat team.

 

Cheers,

Princess