When trying to retrieve a two factor authenticator code, receiving an error code invalid. We cant seem to find what is wrong, would appreciate help please.
Hi @PIP2,
This help article has detailed instructions on how to assist you with your issue, Getting help with two-factor authentication.
If you need further help, you can reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.
Regards,
Sai
That's great to hear! I'm glad your issue is now resolved. If you need assistance in the future, feel free to post again.
This issue has been resolved, thanks for your help.
Hi Sai, thank you for your message. We have tried help with two factor authentication but we are asked to enter a code which we cant get. I have submitted a support case via My Account. Thank you for your help.
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