so it seems that the file confirmation server is down again? Very difficult as a BAS agent if you have a lot of clients with old version MYOB and can't confirm the file.
Hi @BeachThank you for the information. It appears the Company File was locked in our system, which may have caused the error you encountered. I’ve unlocked it and successfully confirmed/activated the Company File in our system. I've sent you a private message with your Confirmation Code, kindly check your inbox. Thank you!Regards,Earl
Hi Earl,
It is really sad that MYOB moderators aren't advised when the confirmation server is down. I tried several different browsers... The message in attached. I will PM you with my serial number and company file number. I need to open this file urgently!
Hi @Beach ,
I understand that confirming the Company File online can be challenging. Try using a different browser or clearing your browser's cache and history. If the issue persists, please send me a private message with your Serial Number and Company File Code, and I'll be happy to assist you. Thank you!Looking forward to your response.Regards,Earl
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