Taxable Payments Annual Report

Question

I am trying to create the 2024 Taxable Payments file to upload to the ATO but am getting this error message:

Does anyone have any suggestions on how to fix this?

Genreve_S · Answer

Hi everyone!

I agree that downloading the TPAR report is very crucial for every business. As this needs troubleshooting to find the cause, I recommend creating a support ticket from the My Account page to get help from the support team.

In the meantime, you can create a new thread if you need any other help.

Thanks,
Genreve

Kitchendesigns · Answer

That is not very good at all.  I have manually gone into every supplier and made sure trhe information is correct and still not.  Very frustrating to say the least....Not sure what the next step is. (:

CR-HART · Answer

This happens to me every single year - myob just doesn't work at all. there is no fix that i know of other than to keep trying and hope it works at some point