Negative sales and COGS in Analyse Sales Report

ALCaccounts

Hi Team,

 

We have the same issue again. Are you able to assist by running the script again?

 

My account Right file is showing a negative sales and COGs for items on one invoice on the Analyse Sales (Item) report. 

This happens regularly (once every 3-4 months).

Usually MYOB run a script on our file and it corrects it. 

Can some one help me with this?

 

Online File

Serial number ends with 3832

File 2

Isaiah_C

Hi @ALCaccounts,

 

I'm sorry to hear that you're experiencing this issue again. To better assist you with running a script, please reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.

 

Regards,

Sai