Purchase Order - Paid by Cash - Deposit Paid

Question

A purchase order was created and goods were picked up and paid by cash. Fine.

I have applied payment ($79.80) as paid by cash. Fine

I didnt check before I applied payment, and the purchase order was still sitting as an 'order'.  So I changed to Invoice.

However!  I am trying to do end of month banking of cash less any petty cash.  The monies for this payment transaction ($79.80)  have been applied by MYOB to Deposits Paid because it was sitting as an order.  I cannot delete this payment. To redo. Which I find is a problem with MYOB.

Where does the Deposits Paid go? as far as bank reconciliation go?

How do I rectify this, so that my cash bank deposit less petty cash is correct for when I do a bank rec.???

I will be out the amount $79.80.

I tried to do a journal taking out of deposits paid and applying to both undeposited funds and cheque account, but didnt seem to work. ie not showing when creating bank deposit.

Help!

Princess_R · Accepted Answer

Hi @activemobility,

If you tried to move the amount from "Deposits Paid" to "Undeposited Funds" using a journal entry and it didn't work, it might be because the payment is still tied to the order. When a payment is applied to an order that gets converted to an invoice, the payment becomes locked and can't be edited. To change it, you'll need to reverse the entire invoice and then apply the refund to start the process again. This should help resolve the issue and ensure your cash bank deposit minus petty cash is correct for your bank reconciliation. You can find more details in the Help article: Customer deposits.

Cheers,

Princess