Print preview not working

Question

Hi,  I have purchased a new laptop with Windows 11.  Print preview is not showing - any ideas?

Earl_HD · Answer

Hi @Roonzy75

This issue may require individual assistance on the backend. I recommend reaching out to our support team for further help. You can contact our support team through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

Roonzy75 · Answer

Thaks for your reply.  This has not worked.  The cmd reply was ' down not exist'

Earl_HD · Answer

Hi @Roonzy75

In your new laptop, you'll need to download and run the applicable register.bat file. Please see this help page for detailed instructions: Cannot preview or print reports

Regards,
Earl