TPAR file not valid when uploading to ATO

Question

getting the following error when trying to upload TPAR to ATO portal via "debt and lodgement" "Taxable payments annual report". File name is TPAR.C01

The file name contains invalid characters or the file format does not match. Please change the file name and try again.

MenAtWork · Answer

I have encountered the same error & same Error message.

Curious, as the file is created within MYOB (online) ?? and yes, I have created a "Ticket", received a "Case Ref#" and advised to contact the ATO ......

Call to the ATO is unhelpful and the call ends after a L O O O O N G wait on hold??

Clearly we're not the only one to encounter this issue. This process is supposed to be simple ....

Genreve_S · Answer

Hi @vickygemini,

I believe checking this discussion on the MYOB Community can help with the TPAR error. However, if the issue persists, it might be best to create a support ticket via the My Account page.

Let us know if you need any other help.

Thanks,

Genreve