nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

AccountRight V19.16 Plus

poppies230762

Help please! I can not open any of my data files that I still use the desktop app of AccountRight V19.16 Plus. It keeps coming up "initialisation error". I have spent 3 hours now searching for a solution.

I have uninstalled the program and then reinstalled it by scrolling waaaay down the updates within my account (last full install was 2019).

Today I can not open any of the data files that I use this version of MYOB for - it was fine last week.

Has something changed?

I would so greatly appreciate all of your help as these files are very important! Thank you!

Find more posts tagged with

Accepted answers

Earl_HD

Hi @poppies230762

This issue typically arises after the software has been installed successfully but fails when attempting to open data files, which prevents the program from functioning properly.

The error is often associated with changes in system settings or updates in newer operating systems like Windows Server 2019. These settings and updates can differ significantly from those in older systems like Windows Server 2016, where the software may have operated without issues.

I recommend visiting this post, which provides detailed steps to help resolve this issue. Initialisation error

Regards,
Earl

All comments

PK1111

Michael at FGH Tables fixed it in no time.

Well worth paying for.

Isaiah_C

Hi @PK1111,

AccountRight v19 was designed for older operating systems, so it can sometimes struggle with Windows 11. Since you've already tried reinstalling, a couple of things might still help, like running the program as an administrator or adjusting compatibility settings.

Here's a link to the system requirements for your reference: Minimum system requirements.

Regards,

Sai

PK1111

Doesn't work with Windows 11.

My files worked for the first three days after I was forced to buy a new laptop, which came with the hideous Windows 11. Then suddenly yesterday I got the "initialisation error" and cannot open any files.

Reinstalled MYOB Accountright V19.7 after completely removing all associated files in the computer.

Still no joy.

The sysdm.cpl fix suggested doesn't work.

Earl_HD

Hi @poppies230762

You're welcome. Feel free to start a new post if you have further queries and one of us will be happy to assist you.

Regards,
Earl

poppies230762

Thank you SO MUCH Earl! The information in the link you provided worked! Greatly appreciate your time!

Earl_HD

Hi @poppies230762

This issue typically arises after the software has been installed successfully but fails when attempting to open data files, which prevents the program from functioning properly.

I recommend visiting this post, which provides detailed steps to help resolve this issue. Initialisation error

Regards,
Earl