Anyone else having issues

Question

I can't get in and it keeps coming up with connection error.

May see flying laptop soon in skies above Brisbane....

Doreen_P · Answer

Hey @LindyMH,

The connection error message can often be due to internet outages or your computer's scanning software, like an anti-virus program, interfering with the internet connection. To fix it, you can follow the steps below:

* Restart AccountRight.
* If you're still having issues, restart your PC. This clears temporary files which can cause connection issues.
* Finally, restart your modem/router (unplug it for 10 seconds then turn it back on). This re-establishes your internet connection.

You can also check this link for more information regarding connection error.

Best regards,

Doreen