Unable to allocate transaction to 'Other Expenses'

SharonJackson

Hi all,

I am wanting to allocate an expense to an account I created under 'Other Expenses'.  I can see the header and was able to create the new ledger under this heading for the item I want (we paid out an existing Director who left the business and I'm wanting to allocate the expense under this heading), but although I created the account and can see it, when I am doing my journal, the account won't show up on my list.

I could just create the ledger under normal 6- expenses, but I felt it would be more fitting under a 9- Other Expenses subaccount.

Any help is appreciated.

Isaiah_C

Hi @SharonJackson,

 

Make sure the new account you created under "Other Expenses" is set up with the correct account type and classification that aligns with your requirements.

 

Sometimes, accounts may not immediately appear in dropdown lists. Try refreshing your system or reassigning the account under a different category temporarily, then switch it back to "Other Expenses."

 

If the system isn't recognising it under "Other Expenses," you could consider creating a subaccount under a different primary category that might help with visibility.

 

Regards,

Sai