Delete bank account from bank feed

Question

How can I delete the credit card account from manage bank accounts in bank feed? Error pops up:

Genreve_S · Answer

Hi @Shane404,

The warning in your screenshots generally means that there is no bank ledger account linked to the bank feed. You can use a dummy bank account to link to your bank feed to remove the warning message. Feel free to read more about this issue and its resolution in this discussion.

If the issue error continues, I recommend creating a support ticket from the MyAccount window or contacting the live chat team through MOCA.

Regards,

Genreve

Shane404 · Answer

Hi @Genreve_S

The reason I wanted to delete it is this warning keep popping out:

Then I go to "Manage Bank Accounts", the card has been cancelled and I think it was never been connected before:

Please advise how to fix it. The warning is so annoying.

Genreve_S · Answer

Hi @Shane404,

If your bank feed already has bank transactions on it, there is no option to delete it. If the bank feed is no longer in use and you don't want any new bank transactions to feed your file, you can cancel it instead. You can do this by clicking the 'Add or remove a bank account' button. You can follow the steps in this detailed guide on the process.

Regards,

Genreve