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Employee Card file keeps crashing when I try to add an employee card file or amend an employee c ...

paulas

ard file.

its in one of my files company card file id 11. Can you please investigate this issue asap please

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Genreve_S

Hi @Paulas,

Your case seems to need further troubleshooting. It might be best to reach out to the support team via the MyAccount window or live chat through MOCA.

Regards,
Genreve

paulas

sorry its still crashing not working....

paulas

Sorry no its still crashing /so not working - did you do it on the right file - its ************* Limited

Doreen_P

Hey @Paulas,

I've successfully run a fix over your file. To know if it's working already, follow the steps below:

Make sure that you log out first and then log back in.
Once logged in, add or amend an employee card file again.

If you still have issues, make sure to reach out to our support team directly. You can reach them on live chat via our virtual assistant MOCA.

Best regards,

Doreen