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Remittance not allowing to Email multi suppliers

johnagha11

Just after the current update when clicking print / email remittance Advice - it no longer allows you to select all suppliers in the Email section ? it does in the print section but this looks like a update glitch that needs to be fixed

myob error.jpg

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Status: Done

Comments

Lazzcorp

Thanks AmandaCL. Seems to be working all fine.

jge

Hi - I use desktop version SE. I am using 2024.10.1.6. I was having this issue last week. This morning I logged onto my online file and NO option to upgrade and the issue is still there. Please advise how I can force an update to fix this.

PELLECARE

All fixed- Thank you !

AmandaMYOB

Hey @eljr27 Very happy to hear it!

eljr27

Thanks @AmandaMYOB for the update, confirmed that its now back to normal.

AmandaMYOB

Hey everyone @Helen_S @eljr27 @Lazzcorp @Bron56-work2 @Amanda @JOJO024

We've made some changes to to resolve this bug. If you receive a prompt to update, make sure you do so, this will allow you to send to multiple suppliers again. Feel free to reach out if you have any further questions!

Helen_S

This is second week of having this issue. Please could this be fixed urgently.

Bron56-work2

Remittance not allowing multi suppliers emails.

I am having the same trouble as the others.

It started on Monday after Myob issues with logging in.

Amanda

We experienced this same issue today. Any update as to when this might be fixed?

eljr27

Same here..It's pretty annoying when you have to send remittance in batches and have an issue such as this..hoping MYOB will be able to fix this asap.

Lazzcorp

I am still experiencing the same problem. It is very frustrating. I hope MYOB fix this real soon!

JOJO024

Also having the same issue

AmandaMYOB

Hey @johnagha11

Thanks for taking the time to post! Our product teams are aware of this bug and are in the process of investigating further. I'll be posting updates against this idea as we progress so make sure you click the bell icon on the top right to stay up to date!