CMN.ATO.INCDTLS.000393

Question

Hi there,

We are experiencing the following issue:

ATO has been unhelpful in assisting

I cannot find any information about this. The details have been checked and there should not be any issues like this.

Amy_M1 · Accepted Answer

Hi LewisBDHL!

This error will generate if this client has a 'Distributions received from Trusts' schedule, and the two mandatory orange fields are blank. 
The fields are labelled: 
'Share of label U Income related to financial invest. $ and 
'Franked distribs relating to invest. in label C $' 
To clear this error, simply input 0's into each label, and re-lodge.

Thanks,
Amy