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Backup in progress

Brody_M

Hello,

Please help reset our MYOB file as it's currently stuck backing up.

This is rather urgent as we have 4 people unable to do anything.

Thanks.

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DONNALOSH

We are also having this problem I need access as soon as possible please help

EssieMarriotts

Thanks, appreciate that. Got it sorted via the live chat.

Earl_HD

Hi @EssieMarriotts,

Welcome to the Community Forum! I've arrange a script over your file that should fix the issue. If the issue persists, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

Brody_M

I contact them via the chat and got it fixed. The chat hours are 7am-7pm.

EssieMarriotts

Hello,

Same, got to work this morning and my MYOB is stuck in back up mode.

Cant do anything.

Please need help urgently and call center only opens at 9am Adelaide time.

Thanks