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Uploaded supplier batch payment twice!

khandley

How do I acknowledge that the supplier are in credit because of the overpayment as I uploaded a payment file twice.

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Accepted answers

Shella_A

Hi @khandley,

To address the issue of duplicate transactions, you can record the payments again to the same invoices and then record the electronic payment once again. This will ensure that each supplier has individual credits.

Kind regards,

Shella

All comments

khandley

Hi @Genreve_S

I created a payment file and me being in a rush didn't realise I had already uploaded that bank file to pay suppliers. As myob has acknowledged the first batch payment uploaded, I want to know how to account for this in myob with batch payment being paid again.

Genreve_S

Hi @khandley,

If you receive a duplicate payment from a supplier, how you handle acknowledging it can depend on your relationship with the supplier and the specific situation. If your question instead is how to account for this in your records, you should enter the same payment twice, which will create a credit for the supplier. If you need more clarification or if this isn't what you were asking about, let us know, and we'll be happy to help further.

Thanks,
Genreve