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Bank Feeds not Syncing

Karen673

My bank feeds are not syncing in myob. There are no bank feed after 7th January 2025 but there are transactions on my bank statement. I have tried logging off and back on still nothing. Any ideas?

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Isaiah_C

Hi @Ebob and @Michelle_nz,

That doesn't sound right! We haven't had any reported issues with NZ bank feeds.

Could you please try the following steps?

1. Go to Banking command centre.

2. Select Bank Feeds.

3. Click the Get Bank Transactions button to refresh the feed.

If the transactions are still delayed after this, I recommend reaching out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount so they can further look into your account and help you in resolving this.

Regards,

Sai

Michelle_nz

Yes in NZ also and no bank feed update since 10th January....

Ebob

We are in NZ and our bank feeds are not working since the 10th Jan 2025.

Do you have a fix time estimate?

Karen673

Thank you.

Princess_R

Hi @Karen673,

We're currently looking into a delay with bank feeds. Our team is on it, and you can get the latest updates here. We're really sorry for any hassle this might be causing and appreciate your patience while we sort this out.

Cheers,

MYOB

CIAF

Same. Also invoices are not being emailed.