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Error Message: Value of your inventory may not be less than zero

PELLECARE

Good afternoon, We are having issues with this error message that we cannot fix (Above in subject line). We desperately need to get out the last week of Jan 2025 invoicing finished (GST Month) Could someone please help TIA

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Earl_HD

Hi @PELLECARE,

If the solution provided above did not work for you, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MYOB Support or by submitting a support case via MYOB Account.

Regards,
Earl

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PELLECARE

Good Morning

This hasn't helped unfortunately- we are trying to sell the product not return it. To get the urgent sales through we had to make new codes which isn't ideal

Is there anything else that can be done?

Earl_HD

PELLECARE

Thank you ..we will try this though pretty sure we have done this in the past and it didnt work

Genreve_S

Hi @PELLECARE,

The error message you're experiencing usually occurs when the result of the transaction you're recording causes the inventory quantity to be zero, but the value of the items you're adjusting does not return to zero. I recommend reading through this link to learn how to fix this.

Regards,
Genreve