Hi,
Can we please have a script run over our company file. Decimal places are at 4 and we need them to be at 2 in order to maintain stock values.
File is stored: Online
Serial last 4 digits are: 3260
Company File ID: 2
Thanks!
Hi @GD-mt,
Please note that we no longer process scripts directly here as this platform is intended for forum-based support. However, our support team is dedicated to responding promptly and will assist you with your case at the earliest opportunity.
Since you've already lodged a case through MyAccount, rest assured it's in the queue for review. If you require more immediate assistance, you can contact our support team directly via the link I provided earlier. You'll find their contact number under the 'Get help from our team' section for quicker support.
Regards,
Sai
Hi Sai,
I have tried the virtual assistant with no success. I have also lodged a case through "MyAccount" with no response as yet. In the past when I have requested a script be run over the company file it has been done straight away. What is the approx. turnaround for a script to be run as we need this actioned asap?
Thanks
Gemma
I'm sorry to hear you're experiencing issues with decimal places. To resolve this, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount, as they can run a script over your file to correct the issue.
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