Good morning,
When I attempt to download and save a an ATO prefill report it goes into "Downloading..." phase and seems to hang there. How do I fix this?
Hi sbfreyer,
You can try restarting your MYOB Tax SBR Sender Service. The instructions to do so are linked here:
https://practice-support.myob.com/supps/restarting-the-myob-tax-sbr-sender-serverAlternatively, you can contact support with access to your server and we can assist you with this.
We hope this helps!Amy
Thanks Amy, that worked perfectly.
Steve
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