FILE HAS CORRUPTED

Question

When I try to log in to the MYOB there is a error.

"Serious problem exist in this company"

"you may be able to recover the data contained in this file using tha ACCOUNTING RIGHT premier Optimisation Assistant"

If recovery is unsuccessful you must restore a previous backup of your company accounts right premier data

Please refer to help to learn more about the optimisation assistance

and How to restore from a previous backup.

What is the issue?

gavin12345 · Answer

Hi @Susantha

This error means file corruption. If MYOB fixed, and this happened again, you need to look into what is causing this. Usually an interruption to MYOB while processing, such as power failure, network dropout, faulty network cable etc. You will need to get the file repaired again.

Regards

Gavin

Susantha · Answer

Hi Gavin, We have recovered the file last week. MYOB Support desk optimized the data. then it was worked.

but again same issue happens. I tried to optimized the data. but it not run. some thing like below.

Do you know about this error- DM = (-3000-5049-7000-158)

Screenshot 2025-02-18 102914.png

gavin12345 · Answer

Hi @Susantha,

Yes that is what I would recommend. See link here.

Regards

Gavin