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MYOB Login Issues

Chrome62

Is anyone else having issues logging into MYOB AccountRight? The status states: upgrading.

File won't open after putting in user name and password, it just goes back to mainscreen.

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Accepted answers

Genreve_S

Hi @mitchf2,

There are many possible reasons for the bad request error. To troubleshoot your login issues, I suggest reaching out to support. You can do this by creating a support ticket through MyAccount or by using live chat via MOCA.

Thanks,
Genreve

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Genreve_S

Hi @mitchf2,

Thanks,
Genreve

mitchf2

I get "bad request" whenever I try to log in.

Isaiah_C

Hi @Chrome62,

Sorry to hear you're having trouble logging into AccountRight. If your file is stuck after entering your username and password, our support team needs to run a script to fix it. Jump onto our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

Regards,

Sai