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Confirm Company File

icantremember

Hello again,

I am trying to confirm my company file and cant contact MYOB by phone.

I require a licence file if possible.

Thanks.

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Accepted answers

Earl_HD

Hi @icantremember,

I've sent you a private message, kindly check your inbox.

Regards,
Earl

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Earl_HD

Hi @icantremember,

I've sent you a private message, kindly check your inbox.

Regards,
Earl

icantremember

I just realized that i put the wrong build number in my last post.

Should have been.

Build 2013.3.15.5477

icantremember

I have an old Version and have tried ways suggested to confirm Company File but to no avail. Tried to generate my own confirmation code etc.for last 2 days.

Isaiah_C

Hi @icantremember,

If you're having problem confirming your company file, try downloading the latest version of AccountRight by following the instructions here. That should help with automatic confirmation.

If you still need a license file, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. Our support team can sort that out for you.

Regards,

Sai