Statement Email Address

Question

Hi,

The statements for some of my customers are going to email addresses that are not listed in their cards and bouncing back too. They don't have multiple email addresses. I don't know where to look to find these addresses. Where have they been hidden?

Thanks

Ivy12 · Answer

Hi @Sigrid-Solo

I couldn't find a way to reply to your email so I'm replying to my question above.

The email addresses are random and can't be seen anywhere, not even in the shipping address.