Inquiry About Screen Layout and Search Function Issue

Tongil

Good morning, Team,

 

We would like to inquire if there is any way to set the screen layout to the left side.

Which is sometime it come left sometime it come middle.

Additionally, we have encountered an issue when switching from Korean typing to English.

Sometimes, after changing the language, we are unable to search for anything. 

As shown in the first image, we cannot perform any searches, while in the second image, you can see that the font appears differently, and the search function works.

 

We would appreciate any assistance or guidance on these matters. Thank you in advance!

1.English typing in Korean Keyboard layout

2.English typing by English keyboard layout

3.Screen layout on Middle

4.Screen layout on Left

 

Isaiah_C

Hi @Tongil,

 

I see you're experiencing some issues with screen layout and the search function when switching between Korean and English.

 

For the screen layout shifting between the left and middle, you might be able to adjust it by dragging the Command Centre to the left. Try clicking and holding the top of the window, then moving it to your preferred position.

 

Regarding the search function issue, it sounds like the input method might be affecting it. When switching languages, try manually selecting English in the keyboard settings to see if that resolves it. If the font appears differently, it might be worth checking if a specific font setting is being applied when changing languages.

 

If you still need help with this, it's best to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

 

Regards,

Sai