Good Afternoon,
I have been trying to raise a report from MYOB for the Accountant. Just get the spinning wheel. Anyone else have this problem.
TIA
Hi @firstresponse,
I'm glad to hear you can process the reports now! This issue usually happens because the report is pulling too much data, causing a backend timeout. If it happens again, you can either run the report for a shorter period or get in touch with our support team for a fix.
Cheers,
Princess
I was wondering what happened. I am able to process the reports now. Thank you.
Cheers
I made some tweaks on our backend, so you can give running the Receivables Reconciliation with Tax report another go now but first make sure to clear your browser cache. If it still doesn't work, try running the report for a shorter period. if you're still having trouble, our awesome support team is ready to help, you can check out all the support options here.
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