No Payouts...

rmtech

Hello

 

Hoping someone can help me

 

I have not been paid out since the 14th and not getting any real help from the live chat

Can someone please help me, i need to pay contractors and unable to do so

 

My suspect was a client may have somehow intitated a chargeback but it was a tap and pay transaction so not sure how thats possible

 

I was advised if chargebacks are in place no payouts happen so i am basically waiting months for no payouts. I advised chat to hold the amount in question and keep payouts going

 

What do i do?

 

Sigrid-Solo

Hey, thanks for posting!

We totally get wanting to cover all bases. Just a quick one: since we’ve already been helping you out via chat, and because of the nature of your enquiry, that’s where we’ll keep things moving.

Jumping across channels can actually slow things down (classic too many cooks moment) and we want to make sure nothing slips through the cracks. Stick with us in chat. We’re on it.