Supplier Invoice paid to incorrect account and payment returned

Valy

Hello,

I paid a supplier’s invoice with other suppliers in one bank file to the wrong account, and the amount was returned to our bank.

Can you please assist me on how to process this in Myob account right? I need to repay the supplier.

 

Thanks

Doreen_P

Hey @Valy,

 

You can reverse the bill to create a debit note, which will help sort out the returned refunds. To do this,

 

• Open the original bill.
• Go to Edit.
• Select Reverse Purchase, then record the reversal.

This will create a return and debit, which you can find under Purchases > Purchases Register > Returns & Debits. Once that's sorted, process the refund by going to:

 

• Purchases.
• Select Returns & Debits, selecting the debit note and clicking Receive Refund.

 

After that, just create a new bill under Purchases > Enter Purchases to record the correct payment to supplier. Below are the help articles that you'll find helpful.

 

Reversing a transaction

Settling supplier debits

Entering bills

 

Cheers,

Doreen