Applying a Supplier Invoice to an account in credit and not the same account

CatrinaSwann

Hi there. 

This is a bit of a hairy one, and hoping I can get some help please>

I have a Supplier account that has a credit balance currently. I've just received a statement from them and there is an invoice on it for another company (reducing the credit amount. The problem is, we didn't know they were "one and the same" and have them as two seperate suppliers in the system (probably the right thing to do anyway. 

So this invoice is entered under one company, not the one with the credit balance. How can I best allocate it as we don't need to pay it?

Hope that makes sense. And thank you.

Shella_A

Hi @CatrinaSwann,

 

Since you mentioned that the invoice is from another company (which is the same as the one with credit), you can manually adjust the credit balance. You can transfer credit between suppliers by refunding the first supplier’s credit into a temporary clearing account, then using these funds to create a new credit for the second supplier.

 

You may refer to this link on how to transfer credits between customers for reference. This has the same steps that you can apply to your supplier invoice.

 

 

Regards,

Shella