Job Information screen showing up as [Read Only]

AC_2025

Hi All,

 

Hope you're well!

 

My account has all access / admin rights to the MYOB file, which is accessible through both browser and desktop version. 

 

The role permissions are set up to be able to 'read / write' every applicable field.

 

My issue is that I can't add / edit  jobs in the desktop version when going the through 'Lists' > 'Jobs' > 'New' or 'Edit' , i.e., the screen shows up as 'read-only':

I also can't add / edit jobs if I try to do it directly through a transaction.

 

However, I am able to add / edit jobs in the browser version - the browser version does not allow you to categorise the jobs as detail / header though.

 

Does anyone know another way to add / edit jobs in the desktop version? or how to fix this issue?

 

Thanks

Doreen_P

Hey @AC_2025,

 

Appreciate the rundown— it's clear that you've got full admin access and all the right permission in place, so that Job Information screen showing up as read-only isn't what we'd expect. Since everything looks set up correctly on your end, this one's best handed over to our support team. You can contact them directly on Live Chat via our virtual assistant, MOCA, so they'll be able to dig in deeper and figure out what's going on.

 

Cheers,

Doreen