GST not adding correctly!

Question

Anyone else having issues with the GST calculation since the update with the App? 
I’ve checked to ensure the GST is set up correctly, and I’ve changed the invoice settings to reflect GST Inc however the invoices are not reflecting the changes and the GST component is not adding up correctly. HELLLLLP PLEASE !

Han-Solo · Answer

Hey @daaaniel

Thanks for reaching out. We totally get how annoying it is to be even one cent out, especially when everything else looks spot on.

What’s going on here is all to do with how numbers are crunched behind the scenes. While you’re seeing amounts rounded to two decimal places, the system can be working with up to six to keep things accurate.

For example:Add 10.555555 + 10.588888 and you get 21.144443.But round each to two decimal places first and it becomes:10.56 + 10.59 = 21.15

This isn't something unique to Solo, but we know it’s frustrating. We've already passed it on to our developers to see if there’s something we can do to make it better. 💜

daaaniel · Answer

Please fix this! I can't keep producing invoices that round to 99.99 it's frustrating my customers !!

Maggie-Solo · Answer

Hey @Andy11 GST exclusive pricing was one of the most requested features from our Solmates so we made it happen! Now that it's live, we've heard loud and clear that flexibility matters, so our product team are working on a way to let you choose between inclusive and exclusive. Watch this space 👀