Invoice numbers

Rosannemb

Hi Have done a couple of invoices starting my number at 203 but on doing next invoices reverts back to 1 

I thought it was supposed to count up accordingly ? 
How do I rectify ? 

Ben-Solo

Hi Rosanne,

Update on your invoice numbering issue

I just wanted to circle back here. I think I may have talked to you elsewhere, but just in case, I'm updating you here too.

What we've found

Since you made this post, we've dug a little bit deeper as things didn't look quite right. In doing so, we've confirmed that you've rub into a brand new bug with invoice numbering. The team and I are hard at work looking into it, working out a fix, and once it's all tested we'll update your app. 

Next steps

We'll update you once we've sorted this out, but it might take a little while because we need to make sure everything works correctly and continues to keep your data safe and sound before we release it to you. 

Temporary workaround

In the meantime, here's a workaround you can use:

1. Manually enter each invoice number when creating a new invoice
2. Click Save
3. Send the invoice

I understand that's not ideal, and we'll work to sort this out as quickly as possible.

Thank you

We really appreciate your feedback, and thanks also for posting this here where others can benefit from the answer we share.