Good morning, my account right file is stuck in the backup process for the last 24 hours.
Need to complete weekly wages. Any advice would be much appreciated.
Many thanks,
Hi @martinagosnell,
A file being stuck during a backup can happen sometimes. To fix it, we just need to run a quick script over the file.
The best way to get that sorted is to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount. Let them know the file's stuck in backup mode, and they'll take care of it for you.
Regards,
Sai
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