Bank Feeds not updated

Question

Seems that the Westpac bank feed is not working again. Any updates on this?

Nothing on the announcements page, or Service Indicators.

Last update showing as 7th May 6:11am

Non-For-Profit · Answer

Thank you to all moderators.

We would just like to know if there was an issue and when the issue will be fixed and the feature is expected to be functioning again - this just gives us certainty and confidence in the software, instead of denying and saying there's no issues when clearly a lot of customers are facing issues.

Princess_R · Answer

Hi @Non-For-Profit,

Sometimes, bank feeds can take a little longer and might not appear until the following day due to the bank's processing times. I've double-checked on our end, and there's no reported delay at Westpac from our side. If any problems do pop up, we always post updates on our Community Forum and status hub.

Cheers,

Princess

SM2311 · Answer

@Dooren_P, I'm pretty confident there IS an issue (that clearly MYOB are unaware of).

We're also Westpac customers and still no bank feeds as of 3.36 pm.

EDIT - and boom just like that they appear at 3.39 pm.