Hello. Is anyone else experiencing the email server to be rejecting all the emails that are being sent from MYOB such as invoices …
Hi @GEORGIEVSKI,My apologies, you can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.Regards,Earl
Hi@"Earl_HD" can you please Share with me how to get in touch with the backend team?
Hi @GEORGIEVSKI,We appreciate you sharing that error message—it’s super helpful! That error message usually means the recipient’s mail server is rejecting the email—often due to security settings or filters on their end. No worries though, our backend team can help get this sorted for you. I recommend reaching out to them directly so they can investigate further and resolve it quickly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.Regards,Earl
This is what the error is :
Sent: May 13th 2025, 12:04:40 pmMessage: Please contact us immediately if you are unable to detach or download your Invoice. Thank you.Diagnostic-Code: rejected
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