Question regarding a deposit in Bank Feeds which contains both a pre-payment and payment of Invo ...

MichelleH558655

ices.

Hi, my query is regarding a deposit that contains both pre-payments and also funds to be deposited against an invoice to close.

 

In the system I have the pre-payments showing as Credits ready to use against the sale when invoiced.

 

I want to know how best to handle this so it matches on the Bank Fees.

 

So I "Pay Refund" of the pre-payment Credits to the Bank Account money deposits and then I can apply the remainder of the payment to the outstanding Invoices. Will this match up on the Bank Feed? 

Genreve_S

Hi @MichelleH558655,

 

It seems like you have some credits for a customer, and you'd like to match these credits along with a new payment to your bank feed. Generally, for transactions to match the bank feed, they need to be the same amount. So, if your bank feed amount equals the outstanding invoice plus the deposit, what you can do is record the total payment amount against that invoice. This will create a matching credit in the process. However, to avoid doubling up, you should refund the credit. For more detailed steps on how to do this, check out this link.

 

Regards,

Genreve