Sending invoice

Question

I cannot send invoice, it keeps failing when all details are correct.

Han-Solo · Answer

Hi @Roxanne-83 👋

Thanks for flagging that. Can you check that you’ve selected a reply-to email address in your settings?

You can find this by going to:

More > Invoice Settings > Invoice Email

Then make sure a reply-to email address has been set.

If everything looks good but it’s still not working, can you create a ticket with us so we can take a closer look?

You can do this from within the app by going to: More > Digital Assistance

Thanks,

Hannah  ☺️