Since the latest update there are new icons. On the purchases page there is an 'in tray documents'. It gives a number of '14' while there are no documents in the in tray. This annoys me a lot. Refreshing does not help. Clear cache did not help either. How can I fix this?
See enclosed screenshots.
@AmandaMYOB will you please let us know when this is fixed as I also have the same issue. Its not a big deal just annoying more than anything. I know I can use the browser version but I currently mainly use the desktop. Thanks
Since the update, I've also lost documents from the in-tray when clicking on 'create new bill'. I figured the incorrect number of documents showing was related.
Hey @Marlies
Thanks for taking the time to raise this. Our teams are aware of a display issue impacting the amount of documents displayed in the desktop. We are in the process of investigating further to resolve accordingly. As a workaround in the meantime, if you view your file from the browser you'll be able to see the correct number of documents displayed.
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